Key Incident Response Procedures Every IT Managed Service Provider Must Master
Other | 01/10/2024In today’s era of complex digital threats, managed service providers (MSPs) are tasked with more than just managing IT infrastructure and services; they must also be proficient in addressing cybersecurity incidents. Clients depend on their MSPs not only for technological support to drive their businesses but also for experse in cybersecurity. In the event of a security breach, these clients turn to their MSPs to act quickly to restore operaons and reduce business downme. This places MSPs in a crical role. They are expected to supply hardware, recover systems, and manage incident response protocols. The depth of trust in the MSP-client relaonship underscores the necessity for MSPs to understand and apply effecve incident response procedures to protect both their clients and their own operaons.
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